Salesforce Certifications

Stand out with an official Salesforce certification. These specialized courses prepare you for exams in the Administrator, Developer and Marketing Clouds. Our instructors are highly trained experts who will teach you all you need to know to pass the exam and excel in your career. 

Administrative Essentials in Lightning Experience (ADX201)

Obtain a comprehensive vision of Salesforce administration essentials with this general introduction to the platform. Enjoy an amazing learning experience offered by our Official Certified instructors.

}5 days (40h)


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Service Cloud Administration (ADM261)

Using real-world scenarios, this course will teach administrators how to configure Salesforce Knowledge, set up service contracts with milestones and entitlements, create the Console for Service application, configure the
SoftPhone using Open CTI, and set up Live Agent.

}2 days (16h)


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Administration Essentials for Experienced Admins (ADX211)

Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more out of Salesforce.

}4 days (32h)


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Journey Builder (JB101)

If you are a Marketing Cloud user or administrator who is responsible for developing the email journey your customers will take with your organization, this hands-on course is an essential class for you.
In this one-day course, you will learn the fundamentals of a customer journey.

}1 day (8h)


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Programmatic Development using Apex and Visualforce (DEX450)

This course is designed for programmatic developers who are new to the Force.com platform, who need to be able to write programmatic customizations to both the business logic and user interface layers using Apex and Visualforce.

}5 days (40h)


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Sales Cloud Administration (ADM251)

Using real-world scenarios, this course will teach administrators how to set up products, price books, quotes, and orders to streamline their processes. This course will also teach administrators how to configure Collaborative Forecasts to generate accurate forecasts and track quota attainment.

}2 days (16h)


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Email Marketing Cloud (EEB101)

Email Essentials is designed to get you up and running on the Salesforce Marketing Cloud Email Application. Learn how to create emails, track results, segment data and automate your campaigns.

}4 days (32h)


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Essentials of Pardot for Digital Marketers (PDT101)

This course is designed primarily for digital marketers looking to build and hone their marketing automation skillset using the Pardot platform. It’s also perfect for those wishing to prepare for their Pardot Specialist certification—a
credential designed to prove your skills and knowledge in building strategic marketing processes while incorporating tools such as lead scoring, email marketing, lead generation, and reporting.

}3 days (18h)


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Platform App Builder (DEV402)

Master Salesforce’s suite of click-not-code options for developing valuable apps and functionality over five days of guided scenarios, lectures, and discussion.

}5 days (40h)


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Testimonials

See what our students and experts say about our training.

This training has given me the chance to apply my experience to a new solution. It’s something that makes me happy professionally and has a direct impact on my personal satisfaction.

Stéphanie Ammi

Marketing director

With this training I can say am ready to pass the exam (…) It has changed my life completely.

Kamelia Arezki

Customer advisor

As an official trainer I have had the opportunity to train many people who have found a job after getting certified.

Pierre-Marie Gabriel

Consultant at Tiime

A Salesforce Success

At ISDI we have been using Salesforce for the last 5 years to offer the best possible experience. We have reinvented the learning experience thanks to automation processes and artificial intelligence. 

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